Scottish Book Trust

The extraordinary circumstances of the Covid-19 pandemic led to Scottish Book Trust moving from a 9-5 office environment to working from home at very short notice. Many staff continue to work predominantly from home, and they need the tools that empower them to collaborate with each other and their partner organisations.

The charity has some ageing IT infrastructure that is coming to the end of its operational life and needs to be replaced by faster more scalable technology solutions. Scottish Book Trust has four programme teams that run their own events during the year. Many of these programmes have moved from ‘in person’ events to providing programmes digitally, so they can be accessed online from any location. 

Running a charity means that budgets are sometimes limited. It is often challenging to get funding to cover the costs of running the office and projects often need to be staged over time. Hiring in-house IT specialists can be expensive both in terms of salaries and management time, so outsourcing their IT is a more cost-effective option for the charity. It also means they benefit from having more than one person looking after their IT systems, and they can tap into Network ROI’s specialist knowledge on an ‘as required’ basis. 

As part of their operation, the charity creates a large volume of digital content. Therefore, by moving to Microsoft 365, the Trust aims to manage its data better whilst also improving their processes.