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We’re proud to be Employee-Owned

Network ROI was formed in 2003 by Sean Elliot, a well-known and respected IT professional and entrepreneur with over 20 years’ worth of experience in the IT and telecoms industry.

Things have changed since 2003. Technology has become more advanced and business relies on computing to get things done. You need the latest equipment, mobile devices, secure networks and complex software to compete with your peers.

Technology isn’t the only thing to have changed since 2003.  Network ROI has grown to employ more than 30 people and boasts a fantastic portfolio of successful clients throughout the UK.

This growth led to Sean taking the bold move of making Network ROI an employee-owned company. The Employee-Ownership business model has many positive benefits for staff and customers alike.

EO is a sustainable business model that safeguards our clients’ interests against major service disruption, takeovers and unfair price inflation. Employee-ownership also empowers everyone within the business to make better-informed decisions and to go the extra mile for our valued customers whenever possible.

We’re proud to have such a caring and supportive working environment. We do whatever it takes to make sure that everyone at Network ROI is happy in their work and suitably rewarded for their efforts.

Monthly wins!

Percentage of support tickets closed on the same day of opening
Percentage of support tickets fixed the first time
Percentage of positive responses gained from customer surveys
Percentage of response SLA met

June 2018
How did we do?

We update this section every month to let you know how we are performing on certain metrics.

Seeing these numbers in black and white pushes us to do better – like a personal trainer!

Check back next month to see how we’re doing.

Looking for a career in IT?

If you’re looking to get into IT or want a change of scenery, we’re always looking for motivated Employee Owners to join the Network ROI team. Visit our careers page to see our latest vacancies.