2nd March 2022 | By Colin Thomson
When you receive a phishing email take these steps to minimise disruption and stay ahead of the scammers.
Criminals use phishing to obtain information such as user credentials and credit card details by posing as a trustworthy entity in an electronic communication. Millions of phishing emails are sent daily.
Follow these steps if you receive a suspicious e mail
1. Do not open the message.
2. Do not click on links.
3. Do not disclose personal information such as username, password, account
or financial details.
4. Do not reply to the sender or try to contact them in any way.
5. Do not open attachments.
6. Do not forward the message (but do warn others by sending a screen shot).
7. Call the person who the message is reportedly from before transferring funds.
8. If you are unsure about a suspicious email, SMS or phone call, inform your line manager or contact your IT team.
If you think you have clicked a malicious link or have entered personal information into a suspicious website take these steps as soon as possible to minimise disruption.
Switch off your device or disconnect from the network
Inform your line manager
Contact your IT provider
Update your password
If your organisation needs help through mock phishing exercises then Contact Network ROI and we can help you implement this.