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Make your life with technology easier with our brand new support page

At Network ROI, we want to make life with technology as easy and seamless as possible for our valued clients. We’ve created this support page to do just that, look out for how-to videos, downloads and other resources designed to let you focus on your work, not on your technology.

This page includes the following resources:

  • Remote Monitoring Management Software (RMMS) downloads
  • Windows 10 video resources
  • Outlook 2016 video resources
  • Recommended business software downloads

N-Chat – A new, easier way to get IT support

We recently launched N-Chat to help you get more from Network ROI. If you are experiencing issues with your technology and would like instant assistance from our of our knowledgeable engineers, simply click on the N-Chat logo and you’ll head straight to the N-Chat portal.

Fill out a support request form

If you need IT support but aren’t sure about the method of obtaining it, you can just fill out the form on this page. A member of our engineering team will be back in touch with you within normal office hours.

  • Please let us know a bit more about your issue below.
  • This field is for validation purposes and should be left unchanged.

Remote management and monitoring service web portal login

Most of our clients already have remote monitoring management software installed on their machines. However, there are some cases when you may need our assistance with a machine that isn’t covered by us, but you are using to get an important piece of work done.

Please note: You must only download either of these apps when you have been advised to by a member of Network ROI staff.

Download
QuickSupport for Mac

Download
QuickSupport for Windows

Outlook 2016 video resources

Adding an email account

Here’s how to add an Exchange or Office 365 mail account in Outlook 2016.

Creating a new contact

This short video show you how to create a new contact in Outlook 2016.

Connecting to OneDrive

Here’s how to connect to a OneDrive account using Outlook 2016.

Windows 10 video resources

New Features

Windows 10 is packed with new features, here’s what to look for.

Start Menu Tips

Tips and tricks to get the most out of the new Windows 10 start menu.

Using OneDrive

How to simply access company files using Microsoft OneDrive.