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We’re not just an IT Team, we’re an Employee-Owned IT Team.

Network ROI was formed in 2003 by Sean Elliot, a well-known and respected IT professional and entrepreneur with over 20 years’ worth of experience in the IT and telecoms industry.

Things have changed considerably since 2003. Technology has become more advanced and, more to the point, business has become increasingly reliant upon computing to get things done. We need the latest equipment, mobile devices, secure networks and incredibly complex software – just to send a simple e-mail!

Technology isn’t the only thing to have changed since 2003.  Network ROI have grown to become a 20-strong team, boasting a fantastic client portfolio of successful companies that work in Scotland.

This rapid growth led to Sean taking the bold move of making Network ROI an employee-owned company. Employee ownership is a fairer way of doing business that has many positive benefits for staff and customers alike.

EO is a sustainable business model that safeguards our clients’ interests against major service disruption, hostile takeovers and unfair price inflation. It also empowers every person within the business to make better-informed decisions and to go the extra mile for our valued customers whenever possible.

We’re proud to have such a caring and supportive working environment. We do whatever it takes to make sure that everyone at Network ROI is happy in their work and suitably rewarded for their efforts.

Monthly wins!

Percentage of support tickets closed on same day of opening
Percentage of support tickets fixed the first time
Percentage of positive responses gained from customer surveys
Percentage of response SLA met

July 2017
How did we do?

We update this section every month to let you know how we are performing on certain metrics.

Seeing these numbers in black and white pushes us to do better – like a personal trainer!

Check back next month to see how we’re doing.

Looking for a career in IT?

If you’re looking to get into IT or want a change of scenery, we’re always looking for motivated Employee Owners to join the Network ROI team. Visit our careers page to see our latest vacancies.