Unlimited Helpdesk – Unlimited helpdesk from Network ROI is a valuable resource for your employees whenever they have a technology issue at work. Our large team of skilled technical engineers is ready to take care of everything from simple password resets to more complex technical problems.
Raising a support ticket with our helpdesk is straightforward. You can visit a specially designed client portal, start a quick chat session, call or email our helpdesk at any time during office hours.
Benefits of unlimited helpdesk support
Our unlimited helpdesk support makes your life with technology easier.
Here are some of the key benefits you can expect when you choose to partner with Network ROI.
- Comprehensive technology support
- Chat support
- Email support
- Phone support
- Ticket management portal
- Team of Microsoft-certified engineers
Too busy to worry about IT?
Most of our valued clients run successful organisations and are far too busy to think about IT and that’s where we add value. Managed IT Support from Network ROI lets you focus on your success while we take care of the technical stuff.
There’s too much technology!
The scope of business technology is seemingly endless, requiring many areas of expertise to manage effectively – perhaps too much for a small IT department. Trust our team of multi-disciplined technology experts to take care of it for you.
Does outsourcing work?
Outsourcing your IT department makes financial sense. Why worry about sick pay, professional development, holiday cover, tax or National Insurance? Network ROI will gladly take care of all that for you as well as saving you money!
Other features of our managed IT support service
- Unlimited helpdesk
- Email management
- Proactive site visits
- Network management
- Device management
- Server management
- Managed backup
- Strategy planning